Adam Sunukjian, Marketing Director
SolutionsDevelopers Corporation
12310 Pinecrest Rd, Suite 300
Reston, VA 20191
Voice/Fax: 703-674-2476
asunukjian@solutionsdevelopers.com
SolutionsDevelopers Recognized for Outstanding Customer Satisfaction
SolutionsDevelopers scores a 95% on the Microsoft facilitated customer satisfaction survey
Reston, Virginia – October 6, 2009 – Today, the SolutionsDevelopers Corporation, a leading provider of application development services on the Microsoft platform, announced its highest ever customer satisfaction and support ratings. The announcement is based on the company’s participation in Microsoft’s Gold Certified Partner Net Satisfaction Survey, an index of customers’ outlooks towards their Microsoft Gold Partners.
Microsoft implemented the Net Satisfaction (NSAT) survey to provide Microsoft Partners with access to direct feedback from their customers. The NSAT score is a standard for measuring customer satisfaction and is based on the results from a series of questions ranging from loyalty to revenue impact and overall performance. SolutionsDevelopers achieved a total score of 190 out of a possible 200 satisfaction points, resulting in an overall score of 95%. The national partner average for the NSAT is 166 out of 200, an average of 83%.
“Our outstanding score is a result of our staff’s dedication and a tribute to the vital role our customers play in the success of our business,” said Chris Hornbecker, co-founder and Chief Executive Officer of SolutionsDevelopers. “We would like to thank our customers for both taking the time to participate in the survey, and also for their commitment and loyalty to SolutionsDevelopers. Our continued growth as a company is directly connected to our customers’ confidence and trust in us to provide them with solutions that help elevate their businesses.”
Microsoft Gold Certified Partners represent the highest level of competence and expertise in Microsoft technologies and have a close working relationship with Microsoft. SolutionsDevelopers has been a Gold Partner for more than 8 years, with expertise in a variety of Microsoft Competencies.
Based in Reston, Virginia, SolutionsDevelopers is an award-winning Microsoft Gold Partner that helps drive business performance with IT strategy, managed operations and application development services for the federal sector, commercial and association industries. The company’s innovative approach and rapid delivery framework, ARMATURE, allows for application delivery in a fraction of the time of a typical software development lifecycle.
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